If you are thinking of saving a lot of money your organization spends on exorbitant phone bills, As well as obtaining many services that are impossible to be available to you in a traditional telephone environment, Like your employees can work on the phone from anywhere else, As well as holding video meetings between them, as well as presenting periodic reports on the phone and video communications in the organization and other wonderful services VoIP technology can help you reach your goal easily.
What do we mean by VoIP?
This technology is considered a way to link voice conversations over the Internet with the same phone number of the organization, which is approved by the telecommunications company, But it does not work as the current traditional situation in many organizations through dial-up, Thus, through this technology, any number of people connected together in one network can talk by phone using it at a significantly lower cost.
This technology will greatly benefit organizations that need continuous communication between their team members, As well as continuous communication with beneficiaries at home or abroad. It will completely replace the traditional phone.
In the following lines, let’s talk a little bit about this technique:
1. Cost saving
Cost savings for users: Calling through this technology saves a lot of cost because what is paid for this service is fixed as a monthly subscription, and the connection is open around the clock. The cost of international calls through this technology is cheaper than any other means of communication.
Saving cost on service providers: because this technology depends more on software than on equipment; making it easier to maintain, In addition to the fact that problems are often known and equipment is less damaged, the cost is lower (it may be that the installation cost is high, but then the cost is reduced).
The user of this service does not need to be in one place only; Rather, it can be used anywhere, even in the case of traveling to another country, and internal calls continue to be received as if they were in the same country and at the same tariff, due to their dependence on the network (the Internet).
Allow users to mount their phones anywhere in the office, By connecting their phones to the nearest network slot while keeping their current number. Calls can also be transferred to anywhere in the world due to the characteristics of the SIP protocol.
The ability to grow with the increasing needs, it is possible to expand and increase new lines easily by purchasing the necessary equipment (VoIP Phone) and connecting it to the network without the need for separate connections or by installing software on the device.
This service contains all regular phone services in addition to other services such as the ability to group conversations – voice mail – the ability to customize tones – the ability to keep and add the details of the people calling them – and the ability to control numbers. .
VoIP phone systems are standard first-class systems. All modern VoIP phone systems use SIP as their protocol. This means that you will often be able to use any SIP VOIP phone or VoIP gateway devices or vice versa. The traditional phone system often requires special phones to use advanced features, And special sub-modules to add some features.
6. Ease of use
VoIP Phone System allows you to easily repair and tune your phone system with a GUI based illustration facilitating installation process, system control and reporting, While other private phones often have difficulties in use because of their interfaces, which are often designed for a specialist to install and use these devices.
7. Possibility to integrate audio, video and data technologies at the same time
The use of voice over the Internet technology allows users to use all applications that are carried out on the Internet, such as working on any program or using e-mail in addition to communications, where the same network is used for voice, image and data. In this way it allows the user to save effort and money at the same time.
8. Ease of communication between branches and offices
If the organization has branches scattered across the country or the world, This technology allows you to easily communicate employees between branches, regardless of the distances between them, at a very low cost, Also, any employee in any branch of the organization can answer any phone for other branches of the organization with few powers, Because their central system is one.
How does VoIP technology work
VoIP technology converts traditional (Analog Signals) from the telephone into digital signals (Digital Signals); This signal is divided into data packets, It uses the Internet Protocol (IP) to send these digital packets through several paths in the same data network provided by the telecommunications company. When these packets arrive at the specified destination (the receiver), they recombine the transmitted packets so that they can be clearly heard, unlike normal communications, It uses only one specific path. If the other party (the receiver) is a regular telephone, the signal is converted back into audio signals to be understood by the receiver.
From the foregoing, it becomes clear the importance of VoIP technology and that it is considered as an alternative solution to the traditional telephone network. due to its flexibility and low cost of communication; especially international, And because it is easy to use, as its interface uses the Internet and the additional features and services it offers make it easier for the user to perform the connection in an effective manner.